Hopewell gladly accepts returns on unworn, unwashed, or undamaged items purchased online within 14 days of the purchase date.
- All returns must be received within 14 days of the purchase date.
- Returns are for Store Credit only and will be issued via email
- Exchanges are for the SAME item but in a different SIZE.
- Items should be unworn, unwashed, undamaged, and returned in their original packaging where possible.
- FINAL SALE items are not eligible for return or exchange. See list below.
- Orders cannot be changed, modified, or canceled after checkout.
Final Sale items:
- Sale Category
- Hats or Hair Accessories
- Intimates, Tights or Hosiery
- Jewelry
- Personalized or Customized items
- Swimwear missing, unattached sanitary liner
- Items returned in poor condition will be sent back to the customer as Final Sale.
Please Mail Returns to:
Hopewell
5606 Haven Way
New Braunfels, TX 78132
Please be sure to include a copy of your receipt, or purchase order slip!
We suggest that you use USPS, UPS or FedEx with a tracking number, as we can not be responsible for items lost while in transit to us.
